Try connecting to the device using a different USB port.

In the command prompt, type “route print”.Ī table with Active Routes: should come up.Įnsure that there is no conflict in the Network Destination column.ĭisable any firewalls or anti-virus software installed on your PC, and try again. If this button says “Enable”, click it.)Įnsure there are no conflicts in the route table. (The button next to the Properties button should read “Disable”. Press the button to toggle the device from disabled to enabled. Verify that the Packets Sent and Received are not zero. Right-click on the LAN connection notification icon associated with the device and select status. In the command prompt, try to ping the device IP Address. Verify that this connection has valid values for IP Address and Default Gateway. Verify that the connection for the LAN connection associated with your MOTOTRBO device appears in the list. Then, type 'ipconfg' in the command window. Launch a command window by selecting Windows -> Start -> Run.

Make sure that “Register this connection’s address in DNS” is not checked.Ĭheck if the radio's IP address is detected. Highlight “Internet Protocol (TCP/IP” and click on the Properties button. Verify that the box “This connection uses the following items” has everything unchecked except for “Internet Protocol (TCP/IP).”. Select the check box “Show icon in notification area when connected”. Right-click on the connection and open up the Properties. Open up the Network Connections from the Control Panel.įind the LAN connection associated with the Device Name “MOTOTRBO Radio #X.” Verify that the Device status says “This device is working properly”. Right-click on the MOTOTRBO Radio #X node and open up the Properties. Go to the Hardware tab and click on the Device Manager button. Right-click on My Computer and go to Properties. Ensure that only one MOTOTRBO device is connected to the PC.

Verify that the cable is securely connected to both the device and the PC. Launch the CPS and then connect the USB cable to the PC. On mobiles and portables, the 1-wire connect tone is heard through the speaker Additionally, display models will also show a momentary message. Verify that the cable is in working order and that the ADS image is okay. For a portable radio, verify that the battery level is not low (for non-display portable radios, the LED blinks red when you press PTT if the battery is low). For a repeater, the Power light should be solid green, and either the Digital light or the Analog light should be solid (not blinking). Verify that the MOTOTRBO device is powered-up properly. If the user is unable to communicate with the radios (example: error messages 595, 1687, etc.), do the following:

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